My Order

Can I cancel my order?

Please contact me within 12 hours and I'll cancel it for you! The sooner the better

Damaged/Wrong Item

I do my absolute best to ensure all orders are correct, but if there's an issue with anything, please reach out to me here so that I can make the situation right!

If you receive a damaged product, please email me within 2 days of receiving the product. If the packaging is damaged, please attach photos to the email.

The buyer is responsible for receiving the shipment safely and as such, I'm are not responsible for any lost or stolen packages.

Do you accept returns or exchanges?

Returns of exchanges are not accepted. However, if there is an issue with your order, please contact me or email me at shop.hwabunee@gmail.com or on my contact page!

Shipping

When will my order be shipped?

Orders will be shipped out within 3 days as it allows processing time!

Where do I ship to?

I'm only shipping within the US at this time, but once I get used to the process, I will open it to worldwide. Thank you for your patience :)

Cost of tracked shipping?

All order will be shipped with tracking!

The cost will vary by weight and destination. The rate will be calculated once you enter your address at checkout!